Fnac CarePlus España
Spain — market-level configuration. Language, catalog, pricing, payment methods and collections rules apply to this country only.
Branding
Local visual identity applied when this market environment is active in the backoffice.
Accent colour
Tagline
Elección informada, consumo sostenible
Language
Español
Currency
EUR
PSP
Redsys (ES)
Active subs
7
MRR
€84.93
Collections rules
Configurable dunning workflow: retries, notifications, suspension and recovery.
Retry schedule (days after failure F)
2 retries per failed invoice, then suspension.
Notifications on payment failure
Suspension & recovery
Payment methods
Methods offered in store, portal and API for this market. Charges route through the market's PSP; the subscription and billing logic stays common.
Plans & pricing
Group-wide plans with optional market price overrides, plus plans exclusive to Spain.
CarePlus Essential
Tier 1 · Group-wide
CarePlus Premium
Tier 2 · Group-wide
CarePlus Hogar Completo
Tier 2 · Spain exclusive
CarePlus Integral
Tier 3 · Group-wide
Bundles
Base plan + additional service with a bundle discount — the Spain team creates and adjusts these without development.
No bundles configured for this market yet.
Promotions
Campaign discounts per plan and channel, with start/end dates — configured by the Spain team.
Lanzamiento Veranolive
50% off for 3 months · CarePlus Essential · hub channel · 15 Jun 2026 → 31 Aug 2026
Communication templates
Lifecycle emails and SMS in the market's language and branding. A missing variant falls back to the group default.
Spain variants
activationemailES
Bienvenido a {{planName}}
payment failureemailES
No hemos podido procesar tu pago Fnac CarePlus
payment failuresmsES
SMS
suspensionemailES
Tu suscripción Fnac CarePlus ha sido suspendida
suspensionsmsES
SMS
Group defaults
activationemailgroup default
Welcome to {{planName}}
cancellationemailgroup default
Your DartyMAX subscription has been cancelled
payment confirmationemailgroup default
Your DartyMAX payment was received
payment failureemailgroup default
We could not process your DartyMAX payment
reactivationemailgroup default
Your DartyMAX subscription is active again
suspensionemailgroup default
Your DartyMAX subscription has been suspended